I will always try my best to accommodate you if you’re running behind, stuck in traffic, etc. It happens, I know! However, your tardiness can affect the remainder of my day by delaying me for my clients who come in on time. For this reason, I have set a few general ground rules for such situations. Clients will generally be allowed a 10 minute grace period. After that time, I will call to check in on you. If you are able to make it in time for your entire service to be completed, great! If not, you may have to forgo parts of the service in order to keep it in the time allotted for you. Please, always call if you even think you might be late; I’d rather know as early as possible so I can do my best to fit you in without upsetting the flow of my day!